Meet Our Team

ESG provides the most secure and scalable IT infrastructure of any vendor supporting the needs of retail energy providers. Our diverse team of experienced and knowledgeable professionals come together to share expertise and deliver best in class products and services to our customers. These services are delivered by a company that is unequaled in operating experience and breadth of market coverage. No other vendor can match ESG’s track record of satisfied clients, volume of production, market coverage, speed-to-market, conversion support, overall lowest cost of ownership, customer support, service level commitments, and performance.

Our leadership team is made up of industry veterans who have been active in the retail energy markets since the inception of deregulation combined with fresh faces with specific subject matter expertise in their respective disciplines. The result for our clients is unsurpassed expertise in the quality of ESG’s solutions and services.

  • Philip Galati

    Philip has over 25 years of experience in the software and services industry, including leadership roles at IBM, Sterling Commerce, Dell, and Ernst & Young. Most recently, Phil was the CEO of Trillium Software. He has significant experience growing businesses organically, managing M&A activities, and developing new geographic markets.

  • Steve Gosling

    Steve has over 20 years of strategic and operational business leadership experience. Steve is responsible for all finance and accounting for ESG globally – including financial reporting, audit/tax, compliance and business unit accounting, as well as global HR, legal and administrative functions. He joined Utiligroup as their CFO in 2014. Prior to joining Utiligroup, Steve held several CFO roles and managed successful exits with Odeon Cinemas, LA Fitness, IFE Services, and Utiligroup. He is a Chartered Global Management Accountant (GCMA) and member of Chartered Institute of Management Accountants (CIMA).

  • Chrissy DeLoughrey
    Vice President, Service Management

    Chrissy joined ESG in 1999 and has extensive experience in the retail energy industry through client integration, utility certification and market expansion. She has a deep level of expertise in defining the requirements and configurations throughout the marketplace. Chrissy currently oversees the Service Management organization responsible for the client facing and back office operations functions that support ESG’s end-to-end business process solutions. She ensures all systems, resources, and processes are performing optimally and meeting the specific needs of ESG’s clients; supporting over 9.5 million gas and electric meters across the US, Canada and Japan.

  • Will Schanz
    Vice President, Service Delivery

    Will possesses over 25 years of experience in the software and services industry, including global leadership roles at IBM, Sterling Commerce, and Intralinks. Will most recently served as the SVP of Cloud Solutions at Trillium Software, where he designed, developed and launched the Trillium Cloud, a SaaS based enterprise data quality solution. Will’s strong experience in end-to-end, global service delivery strengthens ESG’s ability to deploy strategic enhancements in service and delivery capabilities and with the client deployment process, increasing productivity that advances ESG’s growth. Will’s overall global SaaS delivery and operational expertise helps ensure an enhanced customer experience when using ESG’s SaaS platform.

  • Hideki Ando
    Country Manager, Japan

    Hideki Ando joins ESG with over 20 years of experience in sales, marketing, business planning and product management leadership positions at NCR/Teradata. He has served as country manager and alliance director and has worked in product sales and new business development in major software companies such as SAS, EMC, Oracle, and SAP. At the newly established Japanese arm of ESG, Ando, with his rich insight into the Japanese market, is expected to grow business in Japan by formulating a strategic market plan and responding sincerely to the needs of their customers and partners based on a solid sense of trust.

  • Steve Piotraczk
    VP, North American Sales and Marketing

    Steve has over 20 years of experience in building and managing results focused enterprise SaaS/Cloud sales teams, account development, and executing go to market strategies. Steve joined ESG in 2018 and is responsible for Sales, Sales Engineering & Operations and Marketing, as well as expanding ESG’s sales capabilities, and implementing a multi-channel growth strategy for North America. Prior to joining ESG, Steve held senior leadership positions at Industrial Scientific, SAP, Ariba, FreeMarkets and JM Family Enterprises.

  • Heather Borges, SHRM-SCP
    Senior Director of Human Resources

    Heather has over 10 years of comprehensive and strategic HR leadership experience. In her role, she leads an HR team responsible for reinforcing strong company culture and creating employee engagement and reward programs that support the achievement of ESG’s strategic goals and objectives. Prior to joining ESG in August 2017, Heather was Director of Human Resources at TriCore Solutions, a global organization providing a full suite of managed application, cloud and infrastructure hosting services where she built and developed the HR organization from the ground up. Previously, Heather was Director of Human Resources for nextSource, Inc., a staffing and managed service provider with more than 5,000 employees nationwide. Heather holds a Bachelor of Science Degree in Human Resource Management from the University of Massachusetts and is currently pursuing an MBA from Fitchburg State University.

  • Paul Etherington
    Chief Information Security Officer

    Paul has over 25 years of information technology experience with a focus on information security and over 13 years of dedicated information security experience. He has held information security leadership roles at several large health care organizations where he developed, maintained and improved the organization's information security and compliance programs. Prior to joining ESG, he held the position of CISO for the IOT and SaaS cloud solution for a large global healthcare leader. Paul holds several security certifications including Certified Information Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Cloud Security Professional (CCSP) and Certified in Risk and Information Systems Control (CRISC). He is currently a member of the CISO Executive network.

  • Glen Kimmel
    VP, Finance

    Glen has over 20 years of strategic and operational experience overseeing financial and administrative activities including roles at Indigo America, Hewlett-Packard, and Trillium Software. As the head of Finance, he is responsible for implementing budgets, financial and management reporting, and cost controls and oversees ESG’s Accounting, Human Resources, and Legal functions. Glen’s experience with managing revenue streams and cost management help to ensure the financial success of ESG.