A History of Performance
ESG has the most experienced team in the industry, and is known for exceeding customer expectations. ESG delivers services on time and on budget. For over 20 years, ESG has delivered solutions that ensure rapid market entry, reduce regulatory and operational risks, improve overall business performance, and deliver superior financial results. ESG places the customer first and empowers employees to do what is best for the customer.
Support You Can Count On
ESG’s software provides full life cycle management. Customers can manage rules and data across markets and transaction types to normalize the process to gain one consistent format. In addition, ESG adapts to ongoing regulatory changes and automates any exception management. New commodities such as gas can be added to the system.
ESG’s outstanding technical support staff monitors your system and identifies, tracks, and resolves business process exceptions. ESG exception monitoring dramatically lowers the total cost of ownership by increasing efficiency and customer satisfaction. All of this helps our clients increase the number of meters and decrease client churn.
Driving Growth for Customers
Customer expectations are constantly evolving and changing rapidly. Driving organic growth is more challenging, and software providers must help provide a path to growth. As a proven and comprehensive solution, ESG’s flexibility allows for a highly modular, configurable solution with easy access to all data and advanced reporting. ESG’s solutions are production ready behind five countries and moving into new markets – providing rapid access to the fastest growing markets in the world.
Global expansion is viable option for energy retailers to grow their market share. You want a partner who has been there and done that. With ESG’s extensive knowledge of deregulated energy markets, energy retailers seeking to reach customers in the US, Canada, Mexico, UK, Australia and Japan can benefit from having a single partner that allows them access to these global markets.
Solid Financial Backing
In 2016, ESG received a growth equity investment from Accel-KKR, a leading technology private equity firm, with over $4 Billion in committed capital across buyout and growth capital investment funds. Since then, ESG has accelerated investments in its existing product portfolio, new product innovation, market expansion and acquisitions. Acquisitions to date include: iSigma, Latitude Technologies, Utiligroup and Aprose Solutions. Utiligroup and Aprose Solutions are based in the UK. ESG has also grown its Tokyo based team and opened an office in Chiyoda-ku, Tokyo.