Billing & Customer Information

Smart, Easy, Accurate and Secure

Customer Information System & Billing Applications from Prospect to Paying Customer

Are you looking to onboard your customers quickly and accurately? ESG’s CRM and Billing solutions combine superior technology with energy industry expertise to deliver robust and accurate billing of energy Customers. Energy retailers gain from faster market entry, better focus on Customer acquisition, and improved Customer service. ESG handles the back office systems and operations so energy retailers can focus on scaling their business.

ESG offers a robust CIS/Billing solution that meets the needs of a wide range of Energy retailers from startup to leaders in the industry. ESG delivers a Self-Service software solution that provides energy suppliers with all the tools needed to successfully operate in the various North American and Japanese markets. Through a service offering ESG handles the back office systems and operations so energy retailers can focus on scaling their business.

 


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Catering to All Phases of Customer Lifecycle

ESG’s customer information and billing systems assists in all phases of the customer billing lifecycle.  From prospect to enrollment, onboarding through usage, price, bill, collection and retention, ESG’s Billing module, readily addresses the entire customer lifecycle. Our comprehensive technology also supports complex pricing, account set-up, automated exception and watch queue processing, robust reporting, and online customer self-service. The result is a solution not found anywhere else in the industry.

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