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POWWR and ESG Partnership Creates Connected Customer Journey for Business Growth and Customer Loyalty
Oct 18, 2023
Combined Solution Accelerates Customer Acquisition, Manages Risk, and Improves Margins for Energy Retailers and Brokers
[New York, 17th October 2023] – POWWR, a respected energy software provider, today announces that it has partnered with ESG to offer an integrated SaaS solution for energy retailers and brokers looking to grow their businesses. The partner offering, including enhanced management of renewals and the ability to automate quotes, contracts, and enrollments, creates an efficient and connected customer journey, providing unprecedented insight so that retail energy providers, energy retailers, and brokers can make informed, proactive sales decisions to foster customer loyalty.
With offices in both the UK and the US, ESG provides a complete software platform for energy providers, enabling critical solutions in market, customer, renewables, and asset infrastructure data management. The company serves over 300 energy organisations and 40 million end users worldwide.
“ESG is a preeminent technology and data leader for retail energy market players. It combines a SaaS architecture, flexible integration, and constant innovation with decades of energy sector experience to provide the most adopted software platform in energy retail markets today,” comments Matt Tormollen, CEO at POWWR. “The company is the biggest independent provider of smart meter software anywhere in the world. Plus, it has an eye to the future and is looking to empower the move towards net zero.”
“Suppliers want the lowest cost to serve with more ‘self-service’ solutions and to win deals with higher margins,” states Matt Hirst, CEO of ESG. “Through this combined solution, energy retailers and brokers can now reduce their cost-to-serve by shedding redundant technology infrastructure that doesn’t serve their core business goals. The combined technology automates and streamlines legacy processes that have often held energy retailers and brokers back – accelerating customer acquisition, managing risk and improving margins. Working with partners like POWWR reinforces ESG’s mission to put the power in our customers’ hands to run profitable, efficient energy businesses.”
ESG’s partnership with POWWR provides an advanced platform for energy retailers and brokers so they can grow their business through both transparent data connections and a well-defined customer life-cycle journey.
The companies will be showcasing the combined solution at the twentieth bi-annual Energy Marketing Conference held at the Marriott Marquis Hotel, New York, October 17-18 at booth 34 and 19-20. To book a demonstration, please contact paul.hodnett@powwr.co.uk.
“Through this combined solution, energy retailers and brokers can now reduce their cost-to-serve by shedding redundant technology infrastructure that doesn’t serve their core business goals. The combined technology automates and streamlines legacy processes that have often held energy retailers and brokers back - accelerating customer acquisition, managing risk and improving margins.”
About ESG
ESG provides unbeatable energy sector market and meter data management to deliver an energy transition platform to optimize the customer-to-cash process for energy retailers, utilities, pipeline and storage, and retail energy providers. They automate complex, time-consuming processes with an integrated suite of tools in their platform to reduce the cost of serving and increase efficiency through data and insights to get results that matter. With over 25 years of market experience, ESG manages over 40 million customer accounts worldwide, performing 2.5 million transactions per hour or 30 million transactions per day. ESG’s powerful platform is behind over 40% of all UK smart meters, and they serve energy retailers in every deregulated state in the US. ESG is SOC 2 certified in North America and ISO9001/27001 in the United Kingdom. They put the power of data in your hands. For more information on ESG, please visit https://www.esgglobal.com/ or contact Dom Benabda at Dom.Benabda@esgglobal.com
About POWWR
POWWR provides advanced platforms and simple solutions for over 65 energy retailers and more than 1,400 brokers across the United States and the United Kingdom. It empowers energy retailers and brokers to grow businesses and create a transparent, connected journey. The company was previously known as UD Group in the United Kingdom.
For more information on POWWR, please visit https://www.powwr.com/ or contact Jo Forsdike at jo.forsdike@powwr.com
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