News & Resources

Business developments, charity news and team updates from across all continents.


How to Choose Retail Energy Billing Software

October 1, 2026 | North America

How to Choose Retail Energy Billing Software

Four Questions to Ask Before You Buy We’ve all heard the horror stories. A retail energy company selects new software…

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September 23, 2026 | United Kingdom

Shaping What’s Next: Key Themes from ESG’s Smarter Energy Insights Forum 2026

Now in its twelfth year, ESG’s Smarter Energy Insights Forum returned to London on 16th September 2026, bringing together more…

September 2, 2026 | United Kingdom

Unlocking Value: Entering the UK Flexibility Market 

This article is based on our webinar “Unlocking Value: Entering the UK Flexibility Market” which was first presented on 19th…

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September 1, 2026 | United Kingdom

The Future of Flexibility: Where Will the Market Go Next?

The flexibility market’s moving fast – and most suppliers are focused on how to participate. But this isn’t just a…

August 8, 2026 | North America

What’s Next for TMS? A Look Ahead at Titanium

Your trusted transaction management solution is the foundation.Here’s where we’re investing next. If you rely on TMS today, you already…

August 7, 2026 | North America

Beyond TMS: The Future with Titanium

TMS handles your portfolio and transactions with precision. Titanium takes that same foundation further — connecting billing, customer engagement, and…

August 6, 2026 | North America

TMS Runs Your Transactions. Titanium Runs Everything Around Them.

Titanium doesn’t change what TMS does — it adds the operational scope around it, with no disruption to what’s already…

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July 23, 2026 | United Kingdom

Compliance Without Compromise: How Can Energy Suppliers Stay Ahead in a Changing Market?

This article was authored by Carolyn Burns, Head of Industry Change & Market Engagement at ESG Global. The flexibility market…

July 21, 2026 | North America

Powering CleanChoice Energy’s Next Phase of Growth

  Read the full CleanChoice Energy Client Success Story Summary When CleanChoice Energy’s rapid expansion outpaced its existing operational infrastructure,…

July 10, 2026 | North America

ESG’s Titanium Platform to Elevate Customer Experience and Operational Efficiency for AEP Energy

Norwell, MA — ESG, a global leader in integrated billing, transaction management, and customer experience SaaS solutions for energy retailers,…

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June 25, 2026 | United Kingdom

The Problem of Legacy Systems in the New Energy Industry Landscape 

This article was authored by Drew Green, CTO of ESG Global As Chief Technical Officer of Energy ESG Global, I…

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June 24, 2026 | United Kingdom

Data and Decision-Making: How Can Energy Suppliers Turn Flexibility Into Action?

Suppliers have no shortage of data to tap into when it comes to the flexibility market, but that isn’t necessarily…

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June 18, 2026 | United Kingdom

The Flexibility Revolution: Why Flexible Power Is the Next Big Opportunity for Energy Suppliers

Flexibility is widely acknowledged as the next big growth opportunity. But that’s only half the story. Many suppliers still treat…

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June 15, 2026 | United Kingdom

Scaling Up: From Pilot To Portfolio In The Flexibility Market

When it comes to flexibility, pilots aren’t the problem. Many suppliers have shown that they can realise value from the…

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June 12, 2026 | United Kingdom

How UK Retailers Become Grid Orchestrators in The Flexibility-First Future

This article was written by Luke Speakes, a Senior Product Manager and Flexibility expert at ESG Global. The UK Energy…