ESG Titanium Billing Features the Following:

Clear, Comprehensive User Interface: ESG Consultants analyse your datasets to deliver customised financial reports with monthly performance commentary, identifying weaknesses and uncovering root causes of revenue losses.

Settlements Management: Titanium consolidates customer information—including start date, pricing plan, contract terms, account number, billing address, usage, and billing history—in one user-friendly screen, giving you complete visibility of events and transactions.

Complex Billing Options: Titanium is equipped to implement a wide range of products, from standard usage rates to complex products, such as block, index, time-of-use, and solar buy-backs.

Extensive Exception Management Capabilities: More than 100 “WatchQueue” workflows identify exceptions and proactively send notifications. This eliminates manual anomaly detection, accelerates enrollments, enables timely billing, optimizes cash flow, and avoids penalties. Our experienced support team can assume responsibility for resolving many exceptions, helping your team run leaner.

Scalable Customer Capabilities as Market Reach Expands: With cloud computing from Amazon Web Services, Titanium Billing supports retailers with millions of customers operating in the most complex marketplaces.

Leverages Intelligent Data Backbone: Titanium Billing is part of the ESG Titanium Platform™ and is intimately connected to the ESG Transaction Management Solution™ (TMS) which manages a multitude of transactions between partners including utilities, retailers, banks, payment and other vendors. The rich data that these transactions produce is available to retailers for analysis and planning and constitutes a “System of Intelligence” for highly informed billing and life cycle management.