Titanium Billing is a software suite that enables electric and gas retailers to perform key activities spanning full residential and commercial & industrial customer life cycles, from pre-enrollment, billing, and payments through renewals
Titanium Billing ensures your customer life cycles run smoothly, maximizing cash flow while minimizing errors. Accurate, on-time billing and impeccable communications boosts customer retention while complex billing capabilities enhance your competitiveness across markets.
Titanium automates the full gamut of communications and transactions with customers and utilities, including onboarding, notices, customer billing, and payments.
Settlement cost allocation capabilities enable retailers to precisely quantify the variable costs to be passed on to customers and itemized on bills, helping retailers and customers alike to forecast their expenses.
The ESG library of more than 1,000 APIs enables easy integration with internal systems, such as business intelligence, pricing, forecasting, and customer relationship applications. Seamlessly integrate and put your data to work.
Titanium PrePay enables retailers to offer customers the option to pay for their electricity ahead of usage.
Features include:
Titanium PrePay enables retailers to offer customers the option to pay for their electricity ahead of usage.
Fully integrated with Titanium Billing, ESG Titanium Engage™ enables retailers to customize MyAccount, a self-service portal for customers to enroll, make payments, renew, and more. Elevate the customer experience with targeted communications and easy shopping.
Titanium Billing allows electric and gas retailers to perform key activities spanning full residential and commercial & industrial customer life cycles, from pre-enrollment, billing, and payments through renewals