nBS Automates Market Interaction and Achieves MHHS Compliance

Read the full nBS Case Study

Discover how nBS (nPower Business Solutions), a top UK energy supplier partnered with ESG to streamline operations, eliminate manual processes, and futureproof compliance. 

When Market-Wide Half-Hourly Settlement (MHHS) requirements demanded a new level of data management, nBS faced a crossroads: scale up with automation or risk falling behind. By deploying ESG’s Automated Flow Management System (AFMS™), nBS transformed its market interaction – moving from 75% manual handling to fully automated dataflows.

The result? Faster processing, greater accuracy, and a system that “just works” – freeing teams to focus on what matters most.  Explore how this strategic partnership delivered compliance, efficiency, and confidence across the business. 

Key Takeaways: 

• 100% automated dataflows: Eliminated manual intervention, up from 75% manual processes 

• Processing time cut by 96%: Large data files now processed in 30 minutes (down from 8 hours) 

• Enhanced accuracy: Registration errors and costly duplications eliminated 

• “From implementation to ongoing service delivery, ESG has been a breath of fresh air. It’s not just software, it’s a partnership.” — Rehana Dawud, Contract Manager, nBS