Contract Type
Contract Type
Monday to Friday, 08:30-17:00 or 09:00- 17:30. A minimum of 37.5 hours per week
Chorley - Hybrid
Professional Services


We are an innovative and market leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.

Given the ongoing situation with COVID, you will initially work remotely, with dedicated support being provided by a senior team member by way of Zoom, Slack, Phone, Screensharing etc. Our goal will be to return to our Chorley based office in the coming months, which is where you will be based. However, there will still be an option of working remotely when this happens under ESG’s Hybrid Remote Working Policy. During your probation period, which is 6 months, you will be expected to attend the office frequently for training.

The Project Manager is responsible for the on-time, budget, scope and quality delivery of all projects within their remit, and to ensure timely handover of projects to Accounts Management and Operations following rigorously defined project closure.

ESG Global Ltd projects vary in size and complexity according to the solution being implemented, ranging from small projects and work requests to multi-year industry change programmes. The Project Manager is accountable for a wide range of projects from small, medium to large scale projects that sit within a programme’s/sub-portfolio in various phases of the lifecycle from pipeline to post go-live support.


Key Objectives:

  • Deliver projects within the Utiligroup projects portfolio to the appropriate level of Time/Cost/Quality/Scope with a focus on following the right level of governance relevant to meet company targets
  • Ensure projects are delivered as efficiently and effectively as possible, with a focus on project closure and handover to BAU
  • To serve as a member of the Professional Services Team demonstrating the key values of Trust, Empowerment, Passion and Expertise


The Project Manager is responsible for:

  • The delivery of all projects within their remit to agreed targets
  • For engaging with the relevant teams (e.g. sales & account management teams; IT; engineering etc) to ensure successful delivery of committed projects on time, on budget and to the required level of quality, escalating key risks and issues that may prevent this from happening
  • For engaging with the pre-sales teams to ensure projects are correctly handed over and contractual and commercial terms are understood
  • Working with Account Managers and/or SDMs to ensure effective customer stakeholder management within projects and to engage them as a point of escalation for client issues
  • Producing regular status reports including financial reporting and tracking
  • Identifying, managing and escalating project level risks, issues and dependencies that need close attention and action
  • Promoting the sharing of lessons learned across the Projects team and beyond
  • The creation all relevant project related documentation including Statements of Work (SOWs), Project Initiation Documents (PID’s) etc
  • Flexible working will be required to meet sales opportunity and delivery timelines & locations
  • Flexibility for travel is critical as this is a mobile, onsite, customer facing role

Position Qualifications

The following areas of experience are mandatory:

  • 2+ years’ experience in commercial IT software projects at a minimum of a Project Management role
  • IT software experience in a delivery capacity
  • Experience of the full IT software development lifecycle
  • Experience of projects into commercial organisations
  • Commercial experience of the delivery of projects, with pre-canned products & services
  • Experience of direct customer facing stakeholder management roles, interfacing to customer contacts at project level
  • Experience of owning and running projects budgets < £200k / 100 man days of work
  • PRINCE2 Foundation / Practitioner
  • Previous experience in the Utilities Industry is highly desirable

About You

You are:

  • An experienced Project Manager used to running projects at different sizes and scales
  • Customer facing
  • Commercially aware
  • Hard working and dedicated
  • Tenacious & self-motivated
  • Well organised, thorough
  • Committed to a professional attitude at all times
  • Knowledgeable in both Agile and Waterfall delivery methodologies
  • A ‘completer finisher’
  • Hands on

You have:

  • A proven track record as an experienced Project Manager in an IT software company
  • Good (2+ years) experience in IT programme & services delivery
  • Strong sense of personal accountability
  • Strong communication skills
  • Strong interpersonal and team working capabilities
  • Excellent attention to detail
  • Excellent time and task management capability

ISO Awareness

  • Follow IMS Policies
  • Reporting of Incident
  • ISO Responsibilities
  • ISO Staff Awareness
  • Familiarity with ISO 27001