Contract Type
Contract Type
Full Time
Monday to Friday, 08:30-17:00 or 09:00-17:30. A minimum of 37.5 hours per week.


We are an innovative and market leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.

Given the ongoing situation with COVID, you will initially work remotely, with dedicated support being provided by a senior team member by way of Zoom, Slack, Phone, Screensharing etc. Our goal will be to return to our Chorley based office in the coming months, which is where you will be based. However, with this particular role there will still be an option of full-time remote working under ESG’s Hybrid Remote Working Policy. However during your probation period, which is 6 months, you will be expected to attend the office frequently for training.

Description of Responsibilities

  • Analyse and review project and product documentation to ensure thorough understanding of the business and technical requirements
  • Analyse and understand new and existing software components and requirements
  • Identify and define testable requirements from documented and undocumented sources
  • Create, implement, and review test plans, scripts, and test completion documentation
  • Link Test Requirements to Test Cases, ensuring 100% coverage of planned testing
  • Define, generate, and load test data
  • Peer review of colleague’s test artefacts
  • Test Case Execution results recording
  • Identify, log, and monitor defects using the company’s chosen Defect Management Tool, Jira
  • Define and seek to ensure all Test Completion criteria has been met
  • Analyse test results by working with the Business Analysts and Developers to identify and resolve issues
  • Maintain and execute various Regression Packs, ensuring they include any new or modified
  • System changes or enhancements. Many of our regression packs are created and executed using our in-house codeless automation application.
  • Mentor Junior Test Analysts
  • Continually develop relevant industry knowledge

Customer Support

  • ▪Where required, provide customer support for installed ESG products by identifying, diagnosing, and providing a resolution
  • Ensure that queries raised by customers are resolved in a timely and satisfactory manner

Project Work

  • Actively participate in Agile ceremonies: Sprint Planning, Daily Stand-up, Sprint Demo, Sprint Retrospective etc
  • Understand the importance of change control and work within a formal change control system
  • Maintain rigorous compliance with project deliverables and industry standards
  • Contribute to project and release planning, by providing estimate soft testing effort and elapsed time for the assigned work; to advise of any deviations from the plan

About You


  • ISTQB Foundation Certificate in Software Testing
  • 2 years minimum Software Testing work experience in a software or support environment
  • Proven ability to interpret requirements
  • Excellent written and oral communications Desirable:
  • Working knowledge of the Energy Industry
  • Working in an agile software development environment is desirable, but not essential
  • Knowledge of or has worked with test tools
  • A strong desire to build on industry knowledge and willingness to attend internal training courses / workshops

Qualifications, Attributes & Experience


  • Competent in the creation and execution of SQL queries
  • Knowledge of or has worked with Atlassian (Confluence and Jira)
  • An understanding of or skills in Test Automation
  • Installation of pre-requisite software (e.g. Java, Tomcat)
  • Product Deployment & Configuration (e.g. understanding of application set up)

You will have:

  • Good problem-solving techniques
  • Good inter-personal skills
  • Ability to work well within a team and coach junior Test Analysts
  • Ability to manage own workload to ensure objectives and tasks are always delivered on time and to cost
  • Passion for delivering quality to our customers

You will be:

  • A self-starter and show initiative
  • Able to project a professional image
  • Articulate and diplomatic
  • Able to work effectively under pressure
  • Able to focus on both detail and accuracy

ISO Awareness

  • Follow IMS Policies
  • Reporting of Incident
  • ISO Responsibilities
  • ISO Staff Awareness