Open, Honest and Based on Good Personal Relations
“We wanted to become operational within a relatively short period of time,” explains Helle Barbro Nielsen, Customer Billing, Neas Energy. “It was very important for us to find a well-established company with industry expertise and experience that could provide us with both the services and software solutions we required.”
Neas found its preferred partner in Utiligroup, whose team “very quickly understood our business requirements and was committed to building a long-lasting, productive, open and honest relationship based on good personal relations”.
Inside the Box
Neas took advantage of Utiligroup’s Supplier in a Box™ solution, which ensured every aspect of entering the market was managed for them “Utiligroup provided pre-accreditation so we didn’t have to spend time and resources going through the accreditation process. They furthermore provided the necessary software solutions to operate in the UK electricity market,” says Helle. “The staff is very knowledgeable and all our questions whether software or market-related are always answered in a very detailed and useful manner.”
Every Market-Entry Requirement. One Partner.
One of the factors that distinguished Utiligroup was that Neas could access all the products, services and accreditations it needed through a single partner. As a result, there was just one contract to negotiate and one communication channel to maintain.
It was a factor that made business as usual easier to achieve, and Utiligroup continues to help Neas Energy make the transition from market entry to growing supplier.“We have been extremely impressed with Utiligroup. We have found the entire team to be very competent, enthusiastic, professional and easy to work with. They have the ability to clearly understand our business requirements. They deliver high quality solutions and we are delighted to recommend them.”