Commercial and Industrial Energy

Win and keep customers by delivering accurate, transparent advanced billing. Purpose-built solution enabling billing and settlements for modern, multi-component product structures at scale.

Overview

Data centers, crypto mining, and other advanced manufacturing endeavors are driving energy demand growth. This growth is particularly strong in deregulated markets where competitive pricing, retail choice, and flexible contract structures create favorable conditions for large consumers who increasingly require complex, tailored energy products to save costs.

Accuracy and Streamlined Operations for Retailers and Customers

Commercial and industrial (C&I) consumers often devote significant resources, including third-party consultants, to analyze and reconcile energy bills. With invoices ranging from thousands to hundreds of thousands of dollars, even minor inaccuracies can erode trust, trigger disputes, and delay payment cycles.

Conserve Operations Resources

Substantially save on resources by virtually eliminating manual processes and spreadsheets, and alleviate research-intensive analysis. Replace custom, in-house billing solutions that are complicated to build and maintain with proven automation.

Titanium Billing Features the Following:

Advanced Billing: Titanium Billing delivers built-in support for complex billing needs, including block and index, load following, hedges, locks, swing, on-peak/off-peak, hourly, banding, and time-of-use structures. ESG recognizes that C&I customers require flexible energy products and tailored pricing models. Titanium Billing enables retailers to configure and implement customized billing solutions using proven building blocks, helping to optimize costs and streamline deployment.

Real-time Data Access Through Database Replication: Retailers can access near real‐time access to interval usage, billing determinants, and settlement data with ESG Titanium Database Replication (DBR). DBR prevents reliance on end-of-month reports, allowing retailers to monitor usage, perform variance analyses, identify trends, and improve load forecasting and reporting as needed. Up-to-date data is delivered to other business systems directly from the Titanium system of record. Data access is further enhanced with client and customer-facing portals.

ESG Settlement Data as a Service: ESG Settlement Data as a Service takes the headache out of handling complex ISO settlement data, whether from a single ISO or across multiple ISOs simultaneously, e.g., ERCOT, PJMISO, MISO, ISO-NE, and NYISO. ESG automates data retrieval and processing, giving retailers reliable access to clean, normalized single or multi-ISO data for reporting and analysis, essential for dependable, on-time billing. With proactive monitoring and fast issue resolution, retailers reduce risk and stay compliant with market rules.

Settlement Cost Allocations: Currently for ERCOT, Titanium Billing provides clear, detailed breakdowns of fixed and pass through cost components like energy, capacity, ancillary services, transmission, distribution, and other market charges, giving customers full transparency into every charge. With easy access to invoice history, granular allocation data, and in-depth cost analysis, users can quickly drill down into what drives each expense. This enables more accurate budget forecasting and strengthens REP–customer–broker trust by making settlement allocations fully traceable and understandable.

Robust API Library: Titanium offers nearly 1,000 APIs, supporting innovative, custom product solutions and integration with third-party systems and enabling actions and analysis across the customer life cycle. This wide range of APIs gives retailers the flexibility to design their own pricing and billing structures using building blocks from Titanium Billing.

Commercial & Industrial Energy Brochure

Data centers, crypto mining, and other advanced manufacturing endeavors are driving energy demand growth. This growth is particularly strong in deregulated markets where competitive pricing, retail choice, and flexible contract structures create favorable conditions for large consumers who increasingly require complex, tailored energy products to save costs.

Download the Industry Spotlight Brochure