ESG Appoints Shaleen Gupta To Drive Exceptional Customer Experience

Shaleen Gupta Joins ESG as Chief Customer Success Officer 

HOUSTON, TX, United States, February 20, 2025 – ESG is pleased to announce the appointment of Shaleen Gupta as Chief Customer Success Officer. Known for exceptional service and support, ESG aims to further enhance the customer experience for retail energy providers, renewables, oil and gas companies, pipeline operators, and more with this new role. 

“I am excited to join ESG, the trusted innovator of software and data solutions that help energy companies to grow revenue, increase efficiency, and facilitate business innovation across the energy value chain,” said Gupta. She continued, “In this new role, I will focus on helping our clients to achieve maximum value from ESG’s technology solutions while driving adoption, retention, and growth.”  

“We are delighted to welcome Shaleen to ESG,” said Patrick Smith, Managing Director, North America. Smith continued, “Her unique insights as a former client, and her deep understanding of the energy market, make her an invaluable addition to our team of industry experts.” 

Shaleen will spearhead customer success strategies that align with both ESG’s clients’ business objectives and the evolving needs of the markets that ESG serves. She specializes in building high performing and innovative teams geared towards enhancing customer experience and has spent the last 13 years focused on deregulated retail energy markets across the U.S. Prior to her role at ESG, Shaleen was the Chief Operations Officer at Tomorrow Energy, a renewables-focused retail energy provider. There she created technology-centric operations, leading strategic initiatives to drive growth, operational scalability, and profitability.  

ESG Continues to Build a World-Class Team for Growth 

Shaleen Gupta’s new position follows several other high-profile appointments to support ESG’s continued growth, including Sean Meacham, VP of North American Sales; Steve Robins, VP of Global Marketing; and Paul Etherington’s expanded role as CIO & Chief Information Security Officer. 

About ESG 

More than 800 energy companies worldwide rely on ESG solutions to grow revenue, increase efficiency, and facilitate business innovation across the energy value chain. ESG provides the broadest energy sector market and meter data management to deliver an energy transition platform that optimizes the customer-to-cash process for energy suppliers and pipeline and storage companies. The company provides a full suite of financial and land acquisition and management solutions that enable oil and gas producers, pipelines, renewables, and utilities companies to efficiently track and manage their business operations more efficiently. Across sectors, ESG automates complex, time-consuming processes with an integrated suite of solutions that reduce the cost to serve and increase efficiency through data and insights to get results that matter. ESG is SOC 2 certified in North America and ISO9001/27001 certified in the United Kingdom. We put the power of data in your hands. Visit www.esgglobal.com to learn more.  

ESG Global
Steve Robins
VP, Global Marketing
press@esgglobal.com