What’s Next for TMS? A Look Ahead at Titanium

Your trusted transaction management solution is the foundation.
Here’s where we’re investing next.

If you rely on TMS today, you already know its value. It standardizes transaction management across markets, automates routine processing through exception management, and helps your operations team focus on the work that requires their expertise.

That foundation isn’t changing.

What is changing is how we’re expanding the value we deliver beyond transaction management.

Moving Beyond Transaction Management

As retail energy operations become more connected, managing transactions is only part of the picture. Organizations also need greater visibility into billing, settlements, collections, customer information, and operational performance.

That’s what Titanium delivers. Titanium is our platform that brings together the data, automation, and intelligence needed to help retailers operate more efficiently.

TMS helps you manage transactions. Titanium helps you manage the business around those transactions.

Built on a modern architecture with nearly 1,000 APIs, Titanium connects information across systems, reduces manual effort, and creates a foundation for continued innovation. By extending beyond transaction management, Titanium improves operational visibility, streamlines workflows, and makes faster, more informed decisions.

“ESG has been an exceptional partner. Their willingness to collaborate on new features, the depth of their out-of-the-box APIs, and the confidence that comes from working with a team that has real market experience and continually invests in their platform make all the difference for us” Daniel Anton, CEO — Maison EnergyDownload the Maison Energy Case Study

Titanium is also the foundation for additional capabilities including Settlement Cost Allocation and Collections Dashboard; both already live for select markets today.

Looking Ahead: Titanium AI

The next step forward is intelligent automation.

Today, teams often spend significant time reviewing billing activity, accounts receivable, and operational exceptions to determine what requires attention first. We’re building Titanium AI to help reduce that burden by identifying patterns, trends, and anomalies across your operations and surfacing the information that matters most.

Our vision is for Titanium AI to move beyond simply displaying data; it will help interpret what that data means.

For example, Titanium AI is being designed to distinguish between expected business fluctuations, such as seasonal changes or holidays, and potential operational issues that require closer review.

Titanium AI is being designed to help teams:

• Surface unusual AR payment behavior before it becomes a larger issue.
• Identify operational exceptions with meaningful business impact.
• Prioritize work based on what matters most to your business, including revenue exposure, severity, market, or account type.

The result: teams can spend less time searching through spreadsheets and static reports and more time focusing on the issues that require their expertise.

We’ll share additional details about Titanium AI as these capabilities become available.

Continue the Conversation

This is just the beginning. Over the coming months, we’ll share more about our investment in Titanium, the capabilities being delivered across the platform, and how customers are benefiting from these innovations.

If you’d like to understand what Titanium means for your organization or learn more about capabilities available in your market, reach out to your account team. We’d be happy to discuss the roadmap and how we’re continuing to invest in the future of retail energy operations.

Get Started