Software Test Analyst

We are an innovative and market leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.

We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role however during your initial training period the need to be in office with other team members will be essential.

Responsibilities

Testing:

• Analyse and review project and product documentation to ensure thorough understanding of the business and technical requirements
• Analyse and understand new and existing software components and requirements
• Identify and define testable requirements from documented and undocumented sources
• Create, implement, and review test plans, scripts, and test completion documentation
• Link Test Requirements to Test Cases, ensuring 100% coverage of planned testing
• Define, generate, and load test data
• Peer review of colleague’s test artefacts
• Test Case Execution results recording
• Identify, log, and monitor defects using the company’s chosen Defect Management Tool, Jira
• Define and seek to ensure all Test Completion criteria has been met
• Analyse test results by working with the Business Analysts and Developers to identify and resolve issues
• Maintain and execute various Regression Packs, ensuring they include any new or modified system changes or enhancements. Many of our regression packs are created and executed using our in-house codeless automation application.
• Mentor Junior Test Analysts
• Continually develop relevant industry knowledge

Customer Support:

• Where required, provide customer support for installed products by identifying, diagnosing, and providing a resolution
• Ensure that queries raised by customers are resolved in a timely and satisfactory manner

Project Work:

• Actively participate in Agile ceremonies: Sprint Planning, Backlog Refinement sessions, Sprint Demo, Sprint Retrospective etc
• Understand the importance of change control and work within a formal change control system
• Maintain rigorous compliance with project deliverables and industry standards
• Contribute to project and release planning, by providing estimates of testing effort and elapsed time for the assigned work; to advise of any deviations from the plan

About You

Desirable:

• Competent in the creation and execution of SQL queries
• Knowledge of or has worked with Atlassian (Confluence and Jira)
• An understanding of or skills in Test Automation
• Product Deployment & Configuration (e.g. understanding of application set up)

You will have:

• Good problem-solving techniques
• Good inter-personal skills
• Ability to work well within a team and coach junior Test Analysts
• Ability to manage own workload to ensure objectives and tasks are always delivered on time and to cost
• Passion for delivering quality to our customers

You will be:

• A self-starter and show initiative
• Able to project a professional image
• Articulate and diplomatic
• Able to work effectively under pressure
• Able to focus on both detail and accuracy

Qualifications, Attributes and Experience

ISO Awareness